Shipping & Delivery Policies
Where We Ship
Currently, we only ship within India. Whether you’re chilling in the Himalayas or basking on the beaches of Goa, we’ve got you covered. No international shipping – just local love for now!
Processing Time
All orders are processed within 1-3 business days after receiving your order confirmation. Once your order is processed, you’ll receive an email with the tracking details.
Shipping Times
Delivery times vary depending on your location. Here’s a general idea of what to expect:
- Metropolitan Areas: 3-5 business days
- Non-Metro Areas: 5-7 business days
- Remote Locations: 7-10 business days
We do our best to ensure timely delivery, but sometimes the weather, traffic, or unforeseen circumstances might cause slight delays. We appreciate your patience!
Tracking Your Order
Once your order is on its way, you’ll receive a tracking number via email or SMS. You can use this number to check the status of your delivery at any time. Just click the link provided and follow your package’s journey to your doorstep!
Undelivered Packages
If your package is returned to us due to an incorrect address or failed delivery attempts, we’ll notify you and arrange to resend it. Additional shipping charges may apply for reshipping.
Order Modifications
Need to make a change to your order? No worries! As long as your order hasn’t been processed yet, you can reach out to us via WhatsApp or email to modify the shipping details. Once processed, no changes can be made.
Damaged or Lost Packages
In the rare case your order arrives damaged or gets lost in transit, please contact us immediately at [Contact Information]. We’ll either refund your purchase or send a replacement, depending on the situation.
Questions?
If you’ve got any questions or concerns about shipping, just drop us a message via Contact us page form or email us at UrbanBambaki@gmail.com and we’ll help you out!